Dear dear @Sophia1
Good to see you whenever you drop in.
Yes, we have both done hard yards and know the limitations of the system.
I am going to quote you as I think what you said is really important.
" If incoherent then; yes that is right; wait until they are coherent. Allow them time as a human being."
Watching emergency departments switch into heavy handed escalation mode when people are vulnerable is not good.